Tag Archives for " deal "

Dec 06

Year-End Vendor Gifts Too Good to be True?

By Kate | Best Practices , Contract Negotiations , Pricing

Year-end holidays are full of fun, gifts, giving and cheer!

But beware of those special tidings from your legal information vendors that seem too good to be true.

Westlaw, Lexis, Bloomberg, WK–virtually all your legal information vendors–provide bonuses and incentives to salespeople who can add incremental sales at the end of the year.

Vendors may offer year-end gifts that on the surface seem quite generous. The resulting variety of offers can be staggering but can also be tricks. Your firm may be offered price breaks on new contracts, extensions on current deals, trial periods of new products, and the list goes on and on. There may be something hidden in these special tidings. If a vendor has proposed to extend your contract at the same price or slightly lower price, it is very possible your firm is already paying too much.

Be proactive this December! Get the gift you truly want. If you have a wishlist, tell your vendor now; you just might get a deal you actually want. Don’t play “Secret Santa” with your vendors; take a moment now to anticipate the year-end push, and alert the rest of the firm to be wary of reps bearing gifts.

 

Nov 17

Oversaturated Market Causes Unfavorable Contracts for Loyal Customers

By Michael Feit | Contract Negotiations , Pricing

If you love Nordstrom (or Target, Starbucks, etc), being a loyal customer has lots of benefits.

Retailing in the 21st century is oversaturated, so many similar brands create a bidding war for consumers.

And loyal consumers win the most: discounts, perks, events, you name it–they all await the customer willing to channel more spending toward one brand.

That mentality is so ingrained, it’s easy to think it’s true with your legal information vendors. Sadly, it’s the opposite.

The key difference, of course, is that legal information isn’t really a marketplace at all, and the benefits of open competition don’t apply.

Stick with Westlaw and/or Lexis long enough, and chances are you’ll be getting among the worst value.

In legal information the best deals and offers are reserved for new customers. And who’s funding those great deals? Loyal customers like you.

The new customer is their preferred customer. Loyal customers just pay for it.