All Posts by Kate

Our “Secret Sauce” is Revealed

By Kate | Contract Negotiations , Pricing , White Papers

​In a secret pricing market, how can firms truly know whether their contract is on par with the market without external advisement? Our new white paper, Optimizing Legal Information Pricing, shares benchmarking information for firms to begin to understand how their contracts measure up.

Many may shake their heads, wondering why we would give away this information.

Having knowledge of appropriate metrics and a pricing framework only provides a foundation upon which to build in your contract negotiations. Any negotiation is a give-and-take process, with two sides of the table deciding to collaborate together in order to find a mutually beneficial middle ground. There are still many other elements that factor into the negotiation process including practice areas, size, vendor rep, product/content mix, vendor preference and many more.

We estimate that 15% of the large law firm market is substantially overpaying, a majority of which are AmLaw 100 or based out of New York City. This report serves as a point of reference for law firm administrators and legal information decision makers to initiate the process of correcting pricing for their firm. For the rest of the market, this report brings assurance to how your contracts and proposals for new products compares and takes into consideration multiple variables and parameters.

In May 2017, Feit Consulting will release our next white paper, Optimizing Legal Information Pricing, in which we share revealing benchmarks every firm will need to have in contract review and negotiations. With 16 years in this business, we’ve accumulated a knowledge base unparalleled in legal information; we call it our “secret sauce”.

In sum, Feit Consulting’s Optimizing Legal Information Pricing report reveals valuable, essential information we think every law firm should have. It gets you to a level playing field. Firms that order the report pre-release can have up to five legal information contracts evaluated against our benchmarks. For more information, click here.

Year-End Vendor Gifts Too Good to be True?

By Kate | Best Practices , Contract Negotiations , Pricing

Year-end holidays are full of fun, gifts, giving and cheer!

But beware of those special tidings from your legal information vendors that seem too good to be true.

Westlaw, Lexis, Bloomberg, WK–virtually all your legal information vendors–provide bonuses and incentives to salespeople who can add incremental sales at the end of the year.

Vendors may offer year-end gifts that on the surface seem quite generous. The resulting variety of offers can be staggering but can also be tricks. Your firm may be offered price breaks on new contracts, extensions on current deals, trial periods of new products, and the list goes on and on. There may be something hidden in these special tidings. If a vendor has proposed to extend your contract at the same price or slightly lower price, it is very possible your firm is already paying too much.

Be proactive this December! Get the gift you truly want. If you have a wishlist, tell your vendor now; you just might get a deal you actually want. Don’t play “Secret Santa” with your vendors; take a moment now to anticipate the year-end push, and alert the rest of the firm to be wary of reps bearing gifts.

Beware of 5-year contracts.

By Kate | Best Practices , Contract Negotiations

Negotiating with the vendors can be a frustrating, drawn-out and often unsatisfying process. For many of our clients, negotiating ranks with tax-time on everyone’s list of fun things to do.  One of the key emotions we see in clients approaching the end of a contract with either Westlaw or Lexis is dread. So, a longer contract with fewer renewals sounds like a great idea.   However, with rare exceptions, a long-term contract is among the worst paths a firm can choose, for several reasons. The first reason seems obvious: change. Technology and pricing are continuously changing. You wouldn’t buy a plan that kept you from upgrading your phone for 5 years, would you? Additionally, prices are always changing, and for Lexis and Westlaw that change has been downward. The second reason is trust. If you don’t trust your vendor enough to deliver a good deal every 2-3 years, why on Earth would you believe a 4-5 year offer is better?   Finally, who knows what the legal information landscape will look like in 5 years? Generally, a longer contract benefits the vendor. For legal information contracts, we always advise keeping the term to within your near- and long-term forecasts, generally 3 years or fewer.