Don’t Be a Hostage to Your Vendor

By Michael Feit | Contract Negotiations

Sep 15

Perhaps your firm or organization has always operated with both Lexis and Westlaw. The option of eliminating may seem foreign. For other firms or companies, perhaps the idea of eliminating a vendor came up to close to negotiation deadline.

There are options! You don’t need to be a hostage to your vendor if you have enough time to evaluate the options. The evaluation process in itself can prove fruitful, sharing pertinent information that can be used in the negotiation process.

There are a great number of elements to examine, from contracts to content, not to mention the strong reactions of users to fundamental system changes. Lexis and Westlaw have both successfully infiltrated law firms’ cultures and infrastructures over their many years of service.

Where to start:
1) Get the pricing intel to determine your pricing is favorable. Compare contracts with market intel in Feit’s white paper, Optimizing Legal Information Pricing.
2) Assess the viability of the sole-provider option. Evaluate the option at your organization. Develop a business case. If needed, check out this resource, the Sole Provider Viability Decision Guide.
3) Execute and implement. Consider hiring a consultant to manage the process.
Exploring the sole-provider option is a healthy step in revising your legal-information strategy and can provide insightful information for contract negotiations. If you choose to do it alone, these resources are an advantage to legal-information decision makers on what steps and considerations should be made in the process.


About the Author

Michael Feit earned his J.D. from the Loyola University School of Law in Chicago and was an executive at Westlaw before founding Feit Consulting 16 years ago. Feit Consulting partners with law firm administrators and legal information professionals to optimize vendor contracts and the management and delivery of legal information resources by providing leading-edge, customized solutions. Contact Michael at