The new way librarians report up can present challenges. In the past, librarians may have reported to a library partner or management committee. As firms streamline management and C-Suite positions evolve, librarians find themselves reporting up in ways that can present not only new challenges but real opportunities. Legal information professionals have the opportunity to showcase their knowledge skills and promote interdepartmental cooperation.
Whether one reports to the CMO, CIO, CFO or COO, it is important to understand their concerns and what keeps them up at night. Knowing the issues facing C-Suite and their strategy to make the firm successful will give you, the librarian, a better understanding of where you fit in and what talents you can bring to the table.
Moving beyond “but they don’t understand what we do” puts you in the role of innovator and change agent. Knowledge is power, and librarians should not underestimate their ability to influence.
CMO’S need to understand that librarians can fulfill the role of Competitive Intelligence professionals, identifying and supporting business development initiatives, as well as assisting with marketing efforts. CIOs can tap into librarian skills of Knowledge Management, helping IT to identify technology and systems to improve workflow. For those librarians reporting up to the CFO, showcasing business skills in contract negotiations and implementation of cost-effective research strategies will show your willingness to work toward growing the firm’s bottom line.
To modernize, firms must assess the best approaches to delivering information while considering cost and work product. Feit Consulting is offering unique opportunities to participate in the development of its Beyond Virtualization white paper. Firms who purchase early have the opportunity to be directly involved. There will also be survey opportunities.
We hope you will join us as we explore the possibilities. For more information about Beyond Virtualization, click here.
Michael Feit earned his J.D. from the Loyola University School of Law in Chicago and was an executive at Westlaw before founding Feit Consulting 16 years ago. Feit Consulting partners with law firm administrators and legal information professionals to optimize vendor contracts and the management and delivery of legal information resources by providing leading-edge, customized solutions. Contact Michael at mike@feitconsulting.com