All Posts by Feit Consulting

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Feit Consulting is like no other legal information consulting firm. We are legal information geeks, trained attorneys and law librarians like you. We love legal information. We aren’t just cost-cutters. We’re on your side to improve the value of your role, your firm, your attorneys. Our sole focus is on providing law firms with legal information solutions that work and making the job of managers of legal information better, easier and demonstrably valuable to the firm.

Feb 22

Feit Consumer Insights Report: Law360® chosen nearly 3X more than any other legal news source

By Feit Consulting | Feit Consulting

Law360 has become the most-placed product in US law firms and has quickly become every attorney’s go-to for daily news insights. So, we wanted to try to understand why.

Law360 is the go-to destination for legal news and analysis. Founded 18 years ago, Law360 has now saturated the market, becoming the industry’s most-used legal news source.

In our most recent Consumer Insights survey, we asked law firm research professionals who read Law360 to share their thoughts on the product and its competitors. We wanted to better understand the legal news market and if there are any vendors that are challenging Law360’s dominance in key content/coverage areas. Based on our findings, without a more viable competitor, Law360 will continue to dominate the legal news market indefinitely.

Best News Service by Attribute

In one question, we probed users on their perception of “who is the best” legal information news provider across ten key attributes ranging from coverage to relevance. We asked them to pick among Law360, ALM, Bloomberg’s Legal News, Westlaw Today or Other.

Below are the results:

The responses indicate that Law360 is the preferred legal news source across 9/10 features.

  • Our research indicates ALM is most competitive to Law360, but with a 35-point gap in preference between the two, they still have a long way to go.

  • Interestingly, ‘Other’ news sources out-performed Westlaw Today and tied with Bloomberg News overall.

  • Westlaw Today has not risen to competitive status.

    • Best News Service by Product

  • Law360’s domination in the legal news market is strengthened by its far-reaching range of topics, relevance and depth of content.

    • Looking at the overall average of the “who is the best” question above, Law360 was also chosen as best provider more often than any other vendor.
    • As the chart below shows, on average respondents chose Law360 almost 3 times as often as the nearest competitor.
    • Respondents prefer Law360 to Westlaw Today 18:1

    Our survey sought to understand what is behind Law360’s success and whether their market domination would likely continue. Based on the feedback, Law360 customers prefer this product due to its accuracy, relevance, and the state/jurisdictional coverage it provides. Law360 will continue to dominate the legal news market indefinitely, absent a competitor with all the attributes/content that Law360 currently possesses.

    Sep 16

    Findings from the LexisNexis Practical Guidance / Thomson Reuters Practical Law Focus Group Inquiry

    By Feit Consulting | Feit Consulting

    A Feit Consulting Consumer Insights Report

    August 2021

    After years of development and several iterations, is Lexis’ Practical Guidance ready for prime-time? This is the question that Feit Consulting recently explored in a series of focus group discussions comparing LexisNexis Practical Guidance with Thomson Reuters Practical Law.

    For the focus group participants, the answer was … yes! Recently re-branded from Lexis Practice Advisor, Practical Guidance is winning attorney and librarian converts from Practical Law. Focus group participants found the organization and functionality on Practical Guidance to be better than Practical Law on many levels and the content quality on Practical Guidance to be sufficiently comparable to Practical Law. This is sweet news for the many firms choosing between Westlaw and Lexis, especially given Lexis’ attractive pricing.

    Feit conducted four focus group sessions with a total of twelve focus group participants. The group was comprised of three attorneys and nine librarians/researchers, all experienced with both services. Demographically our group came from small firms (3), medium firms (5), large firms (3) and academic institutions (1). They were asked to complete a series of research exercises and then participate in discussion groups moderated by Feit Consulting. The group provided an excellent representation of the market delivering solid feedback from a variety of perspectives in a vendor-neutral setting.  

    Download the full findings from the focus group inquiry here:

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