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By Michael Feit | Sole Provider , Surveys
For the first time since the early 1990’s, retaining just Lexis or Westlaw has become the norm. Today, nearly 51% of large law firms have opted to retain only one vendor. There are roughly 400 law firms with over 100 attorneys in the US. Within the last year, Feit Consulting collected data on 389 of these firms. The majority, 51% (198), now only have one vendor. 75 large law firms have eliminated Westlaw, and 123 eliminated Lexis. As contracts are negotiated continuously, there is expected minor fluctuations in both directions. *Data Source: 2016 Feit Consulting Research.
By Michael Feit | Sole Provider , Surveys
In Feit Consulting’s Sole Provider Experience Survey, 50 firms responded to the question, “How did you handle lost content?” Surprisingly, only 56% of firms needed to purchase print, and 22% said lost content was not an issue.
Selected comments from the survey results:
“Actually kept necessary print. It is getting harder to encourage use of local law library, because they are moving content online also, if they don’t get licensing for visiting researchers then we don’t have access.”
“Also utilize colleagues who can provide assistance if necessary. It’s reciprocal.”
“We have a membership with the county law library, which allows us to access some Lexis content.”
“We heavily evaluated content across providers to make sure that in our practice areas we did not create content gaps. We surveyed attorneys in practice groups to aid us in making these decisions. We did compare-and-contrasts between vendors, and we had focus groups to address individual concerns of power users.”
“We spend more on our outside document company than we did before.”
To purchase the full survey results, contact Feit.
By Michael Feit | Sole Provider , Surveys , White Papers
Several tools were utilized in obtaining data for our Sole Provider Playbook.
To capture the full-market view of the sole-provider trend, Feit Consulting collected and analyzed data from midsize and large law firms, with greater emphasis on large law. This report has been a collaborative effort, with subscribers’ concerns steering our research.
Data was collected through the following methods:
By Michael Feit | Sole Provider , Surveys
Feit Consulting conducted surveys with firms who currently are sole-provider or had only Lexis or only Westlaw in the last three years. We were surprised with the satisfaction rates. Out of 89 sole-provider firms surveyed, 82 characterized their experience as excellent or satisfactory (better than neutral). Only three firms characterized their experiences as less than satisfactory. The surprisingly strong satisfaction rate for sole-provider firms drives home the point that firms can operate exceedingly well without having these two duplicative vendors.
By Michael Feit | Surveys , Vendors
Pre-WestlawNext, law school preference was roughly
55% Westlaw/45% Lexis.
Feit Consulting conducted a random survey of 238 associates.
This year, 81% of surveyed associates who indicated a preference prefer Westlaw, compared to 19% for Lexis.
